Terms & Conditions

Welcome to Perfect Furnace & Duct Cleaning Ltd. By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or booking our services.

1. Acceptance of Terms

By accessing this website, requesting a quote, scheduling an appointment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Services

Perfect Furnace & Duct Cleaning Ltd. provides furnace cleaning, duct cleaning, HVAC maintenance, and related services for residential and commercial properties in Calgary and surrounding areas.

All services are subject to availability, inspection of the property, and confirmation by our team.

3. Appointments and Scheduling

  • Customers are responsible for providing accurate contact and property information.
  • Appointment dates and times are subject to availability.
  • We reserve the right to reschedule appointments due to unforeseen circumstances, weather conditions, equipment issues, or safety concerns.
  • Customers must ensure reasonable access to the service area at the scheduled appointment time.

4. Pricing and Payments

  • Service pricing is based on the information provided by the customer and the scope of work required.
  • Additional charges may apply if conditions on-site differ significantly from the information provided during booking.
  • Payment is due upon completion of the service unless otherwise agreed in writing.
  • We reserve the right to modify pricing without prior notice.

5. Customer Responsibilities

Customers agree to:

  • Provide safe and unobstructed access to HVAC systems, furnaces, and ductwork.
  • Remove fragile or valuable items from the work area.
  • Inform our technicians of any known system issues, hazards, or special requirements before service begins.

6. Service Limitations

While we use professional equipment and industry-approved cleaning methods, we cannot guarantee:

  • Complete removal of all contaminants from inaccessible areas.
  • Resolution of pre-existing HVAC system defects or mechanical issues.
  • Specific improvements in air quality, energy savings, or system performance, as results may vary.

7. Cancellation Policy

  • Customers are requested to provide at least 24 hours’ notice for appointment cancellations or rescheduling.
  • Failure to provide adequate notice may result in a cancellation fee, where permitted by law.

8. Liability

Perfect Furnace & Duct Cleaning Ltd. will perform services with reasonable care and professionalism. However:

  • We are not liable for damages resulting from pre-existing conditions, aging HVAC systems, hidden defects, or circumstances beyond our control.
  • Our liability for any claim related to our services shall be limited to the amount paid for the specific service provided.

9. Website Content

All content on this website, including text, logos, images, graphics, and design elements, is the property of Perfect Furnace & Duct Cleaning Ltd. and may not be copied, reproduced, or distributed without prior written permission.

10. Privacy

Any personal information collected through our website or during service booking will be handled in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: